Terms of Service

Welcome to RIVORAFISH.

These Terms of Service describe the rules and conditions for using the RIVORAFISH website and purchasing products from us.

RIVORAFISH is operated by:

JUNYIP TRADING (HONG KONG) LIMITED

By accessing our website or placing an order, you agree to these terms.


Website Use

You agree to use the RIVORAFISH website only for lawful purposes.

You may not:

  • Use the website for fraudulent activities
  • Attempt to interfere with website operations
  • Copy or misuse website content without permission

Products and Information

We make every effort to ensure product images, descriptions, and information are accurate.

However, slight variations may occur due to:

  • Screen settings
  • Lighting conditions
  • Product variations

RIVORAFISH reserves the right to update product information, availability, and pricing when necessary.


Orders and Payments

Customers are responsible for providing accurate order information.

We reserve the right to cancel orders when necessary, including situations involving incorrect information or suspected fraudulent activity.


Shipping

Shipping information is provided in our Shipping Policy.

Delivery times may vary due to carrier delays, customs processing, weather, holidays, or circumstances outside our control.


Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review this policy before requesting a return.


Intellectual Property

All RIVORAFISH content, including:

  • Brand name
  • Logo
  • Images
  • Product designs
  • Website content

belongs to RIVORAFISH and may not be copied or used without permission.


Third-Party Services

Our website may use third-party services for:

  • Payments
  • Analytics
  • Advertising
  • Website functionality

These services operate according to their own terms and privacy policies.


Limitation of Liability

RIVORAFISH is not responsible for delays, losses, or damages caused by circumstances outside our reasonable control.


Contact Information

Company Name:

JUNYIP TRADING (HONG KONG) LIMITED

Address:

FLAT/RM 901
YIP FUNG BUILDING
2-12 D'AGUILAR STREET
CENTRAL HK

Email:

service@rivorafish.com