Shipping Policy
Last updated: September 08, 2025
At RIVORAFISH, we carefully prepare every order to provide a reliable and transparent shopping experience from purchase to delivery.
RIVORAFISH is operated by JUNYIP TRADING (HONG KONG) LIMITED.
Order Processing Time
All orders are processed within:
1–3 business days
After your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Estimated Delivery Time
United States
7–15 business days
Canada, United Kingdom, Australia & Other International Locations
10–20 business days
Please note that delivery times are estimates and may vary depending on:
- Shipping location
- Carrier delays
- Customs processing
- Weather conditions
- Holiday periods
Order Tracking
Once your order has shipped, tracking information will be sent to your email.
Please allow some time for tracking updates after shipment.
If you have any questions regarding your order status, please contact our support team.
Shipping Address
Please ensure that your shipping information is correct before completing your purchase.
RIVORAFISH is not responsible for delays caused by incorrect or incomplete shipping information provided by customers.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees depending on local regulations.
Any applicable fees are the responsibility of the customer.
Contact Information
Company Name:
JUNYIP TRADING (HONG KONG) LIMITED
Business Address:
FLAT/RM 901
YIP FUNG BUILDING
2-12 D'AGUILAR STREET
CENTRAL HK
Email:
service@rivorafish.com
Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Thank you for choosing RIVORAFISH.