Privacy Policy
At RIVORAFISH, your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, browse our products, or make a purchase.
RIVORAFISH is operated by:
JUNYIP TRADING (HONG KONG) LIMITED
Information We Collect
When you visit our website or place an order, we may collect information including:
- Name
- Email address
- Shipping address
- Billing information
- Phone number
- Order details
- Payment information
- Device information
- Website browsing activity
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates
- Provide shipping information
- Improve our website and products
- Prevent fraudulent transactions
- Improve marketing and customer experience
Payment Information
Payments are processed through secure third-party payment providers.
RIVORAFISH does not store complete credit card numbers or sensitive payment information.
Payment providers process transactions according to their own privacy policies.
Cookies and Tracking Technologies
RIVORAFISH uses cookies and similar technologies to improve website performance and customer experience.
Cookies may help us:
- Remember customer preferences
- Understand website usage
- Improve advertising performance
- Provide relevant content
Advertising and Analytics
To improve our services and marketing performance, we may use third-party services including:
- Meta (Facebook and Instagram)
- Google Analytics
- Google Ads
- Other advertising and analytics platforms
These services may collect information about website visits, device information, and interactions with advertisements.
These providers process information according to their own privacy policies.
Sharing Your Information
We may share information with trusted service providers when necessary for:
- Payment processing
- Order fulfillment
- Shipping services
- Website operation
- Customer support
- Analytics and advertising
We do not sell your personal information.
Data Security
We take reasonable steps to protect your personal information.
However, no online transmission or storage method can guarantee complete security.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Requesting access
- Requesting corrections
- Requesting deletion where applicable
- Managing communication preferences
Contact Information
If you have questions regarding this Privacy Policy, please contact us:
Company Name:
JUNYIP TRADING (HONG KONG) LIMITED
Address:
FLAT/RM 901
YIP FUNG BUILDING
2-12 D'AGUILAR STREET
CENTRAL HK
Email: