Privacy Policy

Last updated: September 08, 2025

At RIVORAFISH, your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, browse our products, or make a purchase.

RIVORAFISH is operated by:

JUNYIP TRADING (HONG KONG) LIMITED

Information We Collect

When you visit the RIVORAFISH website or place an order, we may collect certain information necessary to provide our services.

This information may include:

Name
Email address
Shipping address
Billing information
Phone number
Order details
Payment information
Device information
Website browsing activity

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and products
Provide a better shopping experience
Prevent fraudulent transactions
Improve our marketing and services

Payment Information

Payments made through RIVORAFISH are processed securely through trusted third-party payment providers.

We do not store your complete credit card information.

Payment providers process your payment information according to their own privacy policies and security practices.

Cookies and Tracking Technologies

The RIVORAFISH website uses cookies and similar technologies to improve website performance and provide a better shopping experience.

Cookies may help us:

Remember customer preferences
Understand website usage
Improve website functionality
Measure advertising performance

You may adjust your browser settings to control cookies if you prefer.

Advertising and Analytics

To improve our services and understand how customers interact with our website, we may use third-party services including:

Meta (Facebook and Instagram)
Google Analytics
Google Ads
Other advertising and analytics platforms

These services may collect information such as website visits, device information, and interactions with advertisements.

Each third-party service operates according to its own privacy policy.

Sharing Your Information

We may share your information with trusted service providers when necessary for:

Payment processing
Order fulfillment
Shipping services
Website operation
Customer support
Analytics and advertising services

We do not sell your personal information.

Data Security

We take reasonable steps to protect your personal information.

However, no online transmission or storage method can guarantee complete security.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Requesting access to your information
Requesting correction of inaccurate information
Requesting deletion where applicable
Managing communication preferences

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