Return & Refund Policy

At RIVORAFISH, customer satisfaction is important to us.

We want every angler and outdoor enthusiast to enjoy their purchase with confidence.

RIVORAFISH is operated by:

JUNYIP TRADING (HONG KONG) LIMITED


Return Period

Customers may request a return within:

30 days after receiving the order.

Items must be:

  • Unused
  • In original condition
  • With proof of purchase

Return Request

To request a return, please contact:

service@rivorafish.com

Please include:

  • Order number
  • Reason for return
  • Photos if the product has an issue

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within:

7 days after delivery.

We will review your request and assist with the next steps.


Refund Processing

Approved refunds will be issued to the original payment method.

Processing time may vary depending on your payment provider.


Contact Information

Company Name:

JUNYIP TRADING (HONG KONG) LIMITED

Address:

FLAT/RM 901
YIP FUNG BUILDING
2-12 D'AGUILAR STREET
CENTRAL HK

Email:

service@rivorafish.com